# Handoffly > AI agents and automations you build from a chat. Handoffly is a chat where a business owner says what they want done. It connects their apps, shows a plan, and after approval runs it 24/7: a WhatsApp agent that answers customers, festival and birthday campaigns to past customers, phone calls, and flows across 700+ apps. ## How it works 1. Say the goal: Type what you want in plain words, like "answer WhatsApp questions about my menu" or "wish past customers on Diwali with an offer". 2. Connect your apps: The chat asks for anything it needs and gives you a secure link to connect WhatsApp, Instagram, Gmail, your store or 700+ other apps. 3. Approve the plan: You see exactly what will run and what customers will get. After you approve, it runs on its own, every day, with no one watching. ## What it runs - WhatsApp agent: Answers customers on WhatsApp day and night from your business facts and website, in your tone. Test it in the chat before it goes live. - Campaigns: Sends WhatsApp messages to past customers on festivals, birthdays and order anniversaries, written from what each customer bought. - Inbox: Every conversation in one place. Take over any chat yourself; the agent steps back until you are done. - Phone line: Give the agent a number. It answers calls and calls customers in the language you choose, with the same facts it uses in chat. - Flows across 700+ apps: Gmail, Google Sheets, Instagram, WooCommerce, Shopify, Slack and more, on a schedule or when something happens. - Overview: See messages, replies and results at a glance, compared with the period before. ## FAQ ### What is Handoffly? Handoffly is a chat where a business owner says what they want done. It connects their apps, shows a plan, and after approval runs it 24/7: a WhatsApp agent that answers customers, festival and birthday campaigns to past customers, phone calls, and flows across 700+ apps. ### Do I need to know how to code or build workflows? No. You describe the goal in the chat. Handoffly asks follow-up questions, builds the automation and shows you the plan in plain words before anything runs. ### Which apps does Handoffly work with? WhatsApp, Instagram, Gmail, Google Sheets, WooCommerce, Shopify and 700+ other apps. You connect each one from a secure link inside the chat. ### Does the AI decide what to do on its own every time? No. The agent plans once with you. After you approve, a fixed flow runs on schedule. The AI is used only to understand messages and write replies, so the work stays predictable. ### Can I take over a conversation? Yes. Open the Inbox, reply yourself, and the agent pauses for that customer until you hand it back. ### Does it run when I am offline? Yes. Once approved, agents, campaigns and flows run 24/7 on our servers. ## Links - [Home](https://gocorbel.org/): product overview - [Sign in](https://gocorbel.org/login): open the chat